Services

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Access to the collections and reading rooms

The library material is available to students, Erasmus students, University’s teaching staff, visiting professors, University staff, staff from partner institutions and external users who have an interest in the collections.

Books and journals in the following areas of the library are located on open shelves and can be accessed directly by users:

  • Sala Crociera
  • Sala Sottocrociera
  • Sala del Settecento
  • Sala Common Law
  • Diritto pubblico
  • Diritto del lavoro 

Books and journals in the following areas of the library are held on closed stacks and must be requested from library staff:

  • Sala Centrale (Monday-Friday 9am-6.45pm)
  • Geografia
  • Diritto privato e storia del diritto

The reading rooms are primarily intended for the use of the collections and services. Admission to the reading rooms for the purpose of study using personal materials is permitted on a seat availability basis, as verified by library staff.

 


Borrowing

University of Milan students, Erasmus students, University teaching staff, visiting professors, University staff, staff from partner institutions and users from partner hospital centres, are all registered with the library’s borrowing service.
Interested external users can request temporary registration by submitting a completed application form filled in and signed by a member of the teaching staff or researcher from the University. The form can be collected in person from the library or downloaded from the Library Service portal.

Online services. Users can access the personal area of the Catalogue (My library account) and the bibliounimi app to:

  • send a loan request; the reader has 3 days to collect the volumes;
  • reserve books that are currently out on loan; when the reserved volumes are returned, the  library will email the user by the following day to notify them. The user then has 3 working  days in which to collect the documents;
  • request a renewal

Renewal is allowed starting four days from the due date, as long as the books have not been reserved by others. Renewals cannot be authorised for books that have exceeded their loan due date

Failure to return items by their due date will result in the user being barred from services provided at all Library Service libraries until the item is returned; the return of an item more than three days after its due date will result in the user being suspended from using the library service for twice the number of days overdue.
Students who fail to return items within 60 days of their due date will have a temporary block put on their academic studies and will be excluded from exam sessions; the block will be removed once the borrowed item is returned; however, the student’s suspension from using the library service will remain in place.

There are different types of loans:

a) Standard loan

This is the standard type of loan covering all books and documents available for loan, with the exception of those regulated by the types of loans detailed below. The service is provided by all the libraries as follows:

 

  Students and those of similar status University teaching staff, technical and administrative staff, staff from partner institutions, and those of similar status External users with  Malleveria*
How many items? Up to 20 volumes Up to 20 volumes 3 volumes
For how long? 30 days 60 days 30 days
Loan renewals Up to two 20-day renewals  Up to two 20-day renewals at least two 20-day renewals

* Guarantee form filled in and signed by a member of teaching staff from the Law and Humanities area. The form can be collected from the library in person or downloaded from the Library Service portal or from the library’s web pages.

A standard loan service is available in the following reading rooms:

  • Sala Centrale: Monday-Friday: 9am-7.15pm
  • Sala del Settecento: Monday-Friday: 9am-6.30pm
  • Geografia: Monday-Friday: 9am-2.45pm
  • Diritto pubblico: Monday-Friday: 9.30am-4.30pm
  • Diritto privato e storia del diritto: Monday-Friday: 9.00am-15.45pm

b) Course reserve 

  Biomedical and Science Libraries  Humanities, Law, Economics, Politics and Social Sciences Libraries 
How many items? 3 volumes 3 volumes
For how long? 21 days 15 days
Loan renewals two 20-day renewals Not permitted 

 

 

Books from the Course reserve can be borrowed in the following reading rooms:
Sala Centrale

Monday-Friday: 9am-7.15pm

  • Law texts (shelfmark T.E. GIUR.)
  • Humanities texts (shelfmark T.E.LETT.)

Geografia

Monday-Friday: 9.am-3.45pm

  • Geography, anthropology, psychology texts (shelfmark T.E.GEO)

c) Loan of Diritto allo Studio  (Education Incentive Programme) books

The service provides access to course reserve material put together with the contribution of the Lombardy Region as part of the raft of measures in the Education Incentive Programme.

The service is available in Sala del Settecento
Monday-Friday: 9am-6.30pm
Education Incentive Programme Section (shelfmark L., G., SP).

 

d) Intra-system loans

Intra-system loans allow users to request and collect from the library books that are available for loan by other libraries in the Service, with the exception of books from the Course reserve in sciences, humanities, law, economics, political and social sciences, and other material reserved for teaching and research purposes, reference works and damaged or fragile volumes.

The volumes must be returned to the library where they were requested. This service is reserved to students, Erasmus students, University teaching staff, visiting professors, University staff and staff from partner institutions.
The service is not provided between libraries located on the same premises or adjacent premises: neither is it available at the via Festa del Perdono site or between the libraries located in the Città Studi district (Biblioteca di Agraria; Biblioteca Biologica; Biblioteca Biomedica di Città Studi; Biblioteca di Chimica; Biblioteca di Fisica; Biblioteca Matematica; Biblioteca di Medicina veterinaria; Biblioteca di Scienze della Terra).

Requests can be sent by email to ill-dd.bsgu@unimi.it, with the subject heading: “Intra-system Loans”; the request must contain all of the following information:  
title, author, publisher, year, call number, inventory, request for the ... Library.
The user will be notified by email when the material has been delivered and will be able to collect it from the Interlibrary Loan Services Office (Sala Centrale) Monday through Friday, 9am-4pm.
The library does not provide this service for materials held in Via Festa del Perdono libraries.


f) Overnight and weekend loans

Overnight loans: the University’s teaching staff, researchers, doctoral students and Law bursary recipients may borrow some types of texts normally reserved for in-library use only from:

  •  Crociera
  •  Sottocrociera
  •  Sala del Settecento
  •  Common Law
  •  Diritto pubblico
  •  Diritto privato e storia del diritto
  •  Diritto del lavoro

Users can borrow up to 3 volumes at a time for a 24 hour period.

Weekend loans: the service is available in:

  • Crociera
  • Sottocrociera
  • Sala del Settecento
  • Common Law
  • Diritto pubblico
  • Diritto privato e storia del diritto
  • Diritto del lavoro

 from 2pm on Friday to 12 noon on Monday. Users can borrow one book at a time.

 


Interlibrary loans and document delivery

The library provides the following interlibrary services to students, Erasmus students, University teaching staff, visiting professors, University staff and staff from partner institutions, as well as to users from hospital centres.

a) Interlibrary Loans i.e. ordering books not held in the Library Service libraries from other libraries in Italy and abroad;

b) Document Delivery, i.e. ordering copies of journal articles and book chapters not held in the Library Service libraries from other libraries in Italy and abroad;

c) Intrasystem Document Delivery Service, i.e. ordering printed copies of journal articles and book chapters from other libraries in the University. The service is not provided between libraries located on the same premises or adjacent premises: neither is it available at the via Festa del Perdono site or between the libraries located in the Città Studi district (Biblioteca di Agraria; Biblioteca Biologica; Biblioteca Biomedica di Città Studi;  Biblioteca di Chimica; Biblioteca di Fisica; Biblioteca Matematica; Biblioteca di Medicina veterinaria; Biblioteca di Scienze della Terra).

The services are provided with due regard for current copyright regulations and specific licence agreements covering certain types of resources, within the limits established for the purposes of preservation, and according to the conditions laid down by the supplying library.
Please note that the copy of the document requested through the Document Delivery service cannot be sent by email but must be collected from the library in person, regardless of its original format.

Service parameters:

Service Number of requests
Interlibrary loan No limits
Document Delivery No limits


Forwarding of requests via e-mail (ill-dd.bsgu@unimi.it), My library account in the catalogue.
Collection of material and payment: Interlibrary services office (Monday-Friday: 9 am - 4pm).
Books can also be returned to the welcome desk in the Sala Centrale (Monday-Friday: 9am-7.15pm).
Books obtained via an interlibrary loan must be used on the library premises and remain at the disposal of the user according to the conditions set by the lending library.

Delays in returning documents received through the interlibrary loan system, and damage to or failure to return borrowed materials will result in sanctions as envisaged under the borrowing service.
Users who fail to collect requested material or pay the reimbursement costs will lose access to library services until the account has been settled.

 

Libraries and documentation centres at other institutions

Through the interlibrary loan and Document Delivery systems the library makes its resources available to those libraries and documentation centres that request access to them.
Forwarding of requests via e-mail  to ill-dd.bsgu@unimi.it

Books may be used on the premises of the requesting library only and must be returned by registered post.
Costs
Italy: 1 IFLA voucher for each volume, ½ an IFLA voucher for every 20 photocopies
Abroad: 2 IFLA vouchers for each volume, 1 IFLA voucher for every 20 photocopies. ½ a voucher will be added on for each subsequent batch of up to 20 photocopies.


Library orientation, assistance and bibliographic information (Reference service)

Library staff help users navigate the library services in the first instance and to provide basic assistance for searching the catalogues and using the printed and digital collections.
With regard to the library's field of specialisation, by appointment the library provides personal assistance for specialist bibliographical searches and compilation of bibliographies, and help in developing effective search strategies. It also offers tips for the advanced use of catalogues and other bibliographic search tools, both printed and online, as well as help in finding information and even documents where possible.

To make an appointment please contact:

The library subscribes to ‘Ask a Librarian’, the online reference service.  


Photocopies and printing

The library offers all users a self-service photocopying service which allows them to make photocopies and send print jobs from the library’s computer terminals , or their personal smartphones, tablets and PCs.
Service charges can be paid using the University badge distributed to students (Carta La Statale) or with cards which can be purchased from automatic card dispensers located on the University's premises.

Card dispensers are located in Sala Crociera.
 

Italian copyright law permits photocopying of up to 15% of the pages in a printed volume or journal issue. It is possible to print copies of Digital Library search results within the limits of individual licence agreements with publishers.
Photocopying is not permitted where there is any risk to the condition of the material.


Internet access

The PCs in the library provide access to the University Catalogue, the University Library Service portal, the Digital Library and other key online resources for study and research.
Users must identify themselves using their University login details to browse Internet sites other than the University’s websites.

Users who have a University email account can access the University’s wireless network from their own computers, smartphones or tablets in Eduroam mode. The service is also available to external users from member institutions of the Eduroam Federation of Universities and Research Institutes (access to the Digital Library is not available to logged in external users).


Courses and training activities

The library offers orientation and training sessions on the services, resources and tools available in its area of specialisation, with the general aim of improving information literacy.

Classes are taught in Italian. The schedule of courses and information in Italian are available on the University’s library service portal.
Unimi users, Erasmus students and Chinese students involved in the Marco Polo cultural exchange programme can access the introductory training sessions on the use of library services.

accompanied by an explicit reference to the place where the documents are held, the archival collection, the series and unit consulted.