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Library services

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Access to the collections and reading rooms

The library material is available to students, Erasmus students, University’s teaching staff, visiting professors, University staff, staff from partner institutions and external users who have an interest in the collections.

Opening hours: Monday-Friday: 9am-7pm, Saturday: 8.30am-11.30am
The books are held in the library’s reading rooms and are arranged by subject.
Users can browse the University Catalogue from the computer terminals located on the ground floor.

After identifying the volumes in the University catalogue, users are free to search for the items in the rooms without assistance.
Display units in the Sala Pentagono (floor -2) contain the latest issues of current journals. 
To consult all previous years’ issues, users should contact the journal distribution desk in the room.
Before leaving return materials to the desk or by placing them onto the trolleys in the reading room. The library staff will arrange for items to be returned to the right place.  

The reading room is primarily intended for the use of the collections and services. Admission to the reading room for the purpose of study using personal materials is permitted on a seat availability basis, as verified by library staff.

For more information, please consult the Charter of Services.


Borrowing

University of Milan students, Erasmus students, University teaching staff, visiting professors, University staff, staff from partner institutions and users from partner hospital centres, are all registered with the library’s borrowing service.
Interested external users can request temporary registration by submitting a guarantee form filled in and signed by a member of the teaching staff or researcher from the Humanities area. The form can be collected in person from the library or downloaded from the Library Service portal or from the Library’s web page.

Online services. Users can access the personal area of the Catalogue (My library account) and the bibliounimi app to:

send a loan request; the reader has 3 days to collect the volumes;
reserve books that are currently out on loan; when the reserved volumes are returned, the  library will email the user by the following day to notify them. The user then has 3 working  days in which to collect the documents;
request a renewal.

Renewal is allowed starting four days from the due date, as long as the books have not been reserved by others. Renewals cannot be authorised for books that have exceeded their loan due date.

Failure to return items by their due date will result in the user being barred from services provided at all Library Service libraries until the item is returned; the return of an item more than three days after its due date will result in the user being suspended from using the library service for twice the number of days overdue.
Students who fail to return items within 60 days of their due date will have a temporary block put on their academic studies and will be excluded from exam sessions; the block will be removed once the borrowed item is returned; however, the student’s suspension from using the library service will remain in place.

Every person accessing the services must identify themselves either with their University card or a valid identity document.
All works published after approximately 1990 are located on open shelves in the reading rooms, where they are arranged by subject. After identifying the volumes in the University catalogue, users are free to search for the items without assistance.
Works published prior to around 1990 and items shelfmarked SP.MAG are held on closed stacks; users must go to the welcome desk (on the ground floor) to access or borrow them.
Renewal is allowed by email (sper@unimi.it), via the My library account in the catalogue and at the library’s welcome desk, starting four days from the due date, as long as the books have not been reserved by others.

There are different types of loans:

a) standard loan

  Students and those of similar status University teaching staff, technical and administrative staff, staff from partner institutions, and those of similar status External users with  Malleveria*
How many items? No limits No limits 3 volumes
For how long? 30 days  60 days  30 days
Loan renewals 60 days as a whole (30 day each renewal) 120 days as a whole (60 day each renewal) 60 days as a whole (30 day each renewal)

* Guarantee form filled in and signed by a member of teaching staff from the Humanities area. The form can be collected from the library in person or downloaded from the Library Service portal or from the library’s web pages.

b) course reserve 

  Biomedical and Science Libraries  Humanities, Law, Economics, Politics and Social Sciences Libraries 
How many items? 4 volumes 4 volumes
For how long? 30 days 15 days
Loan renewals 60 days as a whole (30 day each renewal) 30 days as a whole (15 day each renewal)

c) Loan of Diritto allo Studio  (Education Incentive Programme) books
The service provides access to course reserve material put together with the contribution of the Lombardy Region as part of the raft of measures in the Education Incentive Programme.

The service is provided in the following libraries:
Biomedical volumes
- Biblioteca Biomedica di Città Studi, via Valvassori Peroni 21
- Biblioteca del Polo centrale di medicina e chirurgia, via della Commenda 19
- Biblioteca del Polo centrale di medicina e chirurgia. Sez. di Dermatologia, via Pace 9
Science volumes
- Biblioteca Biomedica di Città Studi, via Valvassori Peroni 21
- Biblioteca di Informatica. Crema branch, via Bramante 65, Crema
Humanities, Law and Economics-Social Sciences volumes
- Biblioteca di Studi giuridici e umanistici. Sala del Settecento, via Festa del Perdono 7
- Biblioteca del Polo di mediazione interculturale e comunicazione, piazza Montanelli 11, Sesto San Giovanni.

d) Intra-system loans

Opening hours: Monday-Friday: 9am-12pm, 1pm-4pm

Intra-system loans allow users to request and collect from the library books that are available for loan by other libraries in the System, with the exception of books from the Course reserve in sciences, humanities, law, economics, political and social sciences, and other material reserved for teaching and research purposes, reference works and damaged or fragile volumes.

 The volumes must be returned to the library where they were requested. This service is reserved to students, Erasmus students, University teaching staff, visiting professors, University staff and staff from partner institutions.

The service is provided by the library’s Main Desk, the European Documentation Centre and the library’s International Studies Section.
To request materials, users must fill in the online request form, wait for the confirmation email  and go to the library during opening hours to collect them in person.


e) Accessing and borrowing books in other branches of the library:

History Collection (shelfmark DP.ST.)
Volumes must be requested in advance as follows:
- borrowing: place requests through the University Catalogue;
- in-library use: reserve by emailing spser@unimi.it

 

Request/Reservation Collection
by 9.30am from 11am on the same day
from 9.30am to 1.30pm from 3pm on the same day
after 1.30pm on Friday from 11am on the following Monday

International Studies Collection (shelfmark D.)
Readers can access and borrow materials from the main building of the Department of International, Legal, Historical and Political Studies (via Conservatorio 7, 3rd floor of the Department, room number 28).
Opening hours: Monday-Thursday 9am-4.30pm; Friday 9am-4pm
Contact person: Dott.ssa Elena Gazzaniga
Tel. 02 50321079
In addition to in-library use and the standard loan service, the section provides 23 seats and has an Intra-system loan service, as well as a Bibliographical Information Service.

Law-Politics Collection (shelfmark DP.G.)
Access to collections by appointment (spser@unimi.it). Department of International, Legal, Historical and Political Studies (via Conservatorio 7, 3rd floor of the Department, room number 28).
Opening hours: Monday-Friday 9am-2pm
Contact person: Dott.ssa Elena Gazzaniga
Tel. 02 50321079

Library Collection of the Department of Economics, Management and Quantitative Methods  (shelfmarks DP.E. and M.8.)
The collection is housed in the Department of Economics, Management and Quantitative Methods (via Conservatioro 7 – Milano); volumes must be requested in advance by sending an e-mail to: segreteria.demm@unimi.it
Contact persons: Camilla Minichino and Francesca Giorlando, 2nd floor of the Department building, room number 2-28

EDC Collection – European Documentation Centre (shelfmark CDE.)
The collection is held on open shelves on the 3rd floor of the library; it can be accessed during the library’s opening hours.
Desk opening hours: Monday-Friday 9am-1pm / Reading room opening hours: Monday-Friday 9am-7pm; Saturday: 8.30am-11.30am

Collection of the Documentation Centre of the Department of Social and Political Sciences (shelfmark SO.)
The collection is available in the reading room situated on the 2nd floor of the Department of Social and Political Sciences (rooms 211 and 212), via Conservatorio 7 (accessed from via Passione 13)
Opening hours: Monday-Friday 10am-12 noon and 2pm-3.30pm.


Interlibrary Loan and Document delivery

The library provides the following interlibrary services to students, Erasmus students, University teaching staff, visiting professors, University staff and staff from partner institutions, as well as to users from hospital centres.

a) interlibrary loans i.e. ordering books not held in the Library Service libraries from other libraries in Italy and abroad;

b) Document Delivery, i.e. ordering copies of journal articles and book chapters not held in the Library Service libraries from other libraries in Italy and abroad;

c) Intrasystem Document Delivery service, i.e. ordering printed copies of journal articles and book chapters from other libraries in the System. The service is not provided between libraries located on the same premises or adjacent premises.

The services are provided with due regard for current copyright regulations and specific licence agreements covering certain types of resources, within the limits established for the purposes of preservation, and according to the conditions laid down by the supplying library.
Please note that the copy of the document requested through the Document Delivery service cannot be sent by email but must be collected from the library in person, regardless of its original format.

Service parameters:

Service Number of requests
Interlibrary loan 3 concurrent requests for students, 6 for teaching staff 
Document Delivery 3 concurrent requests for students, 6 for teaching staff 

After locating the required material and identifying the library to send the request to, users must fill in an online request form. The Bibliographic Information Service can provide assistance if required.
Articles or essays held in the University’s Digital Library cannot be supplied electronically, since all users with a University email address (@students.unimi.it or @unimi.it) can freely access all its contents even off-campus.
The service provided is free of charge.
The office will immediately notify users of the delivery of requested material but books can be consulted in the library reading rooms only.  
Please note that users of the Biblioteca di Scienze politiche can request books directly from the libraries of the University of Milan-Bicocca and the University of Insubria (Como and Varese campuses) without having to contact the interlibrary loans office.
The volumes requested can be consulted for a maximum of 20 days.

Delays in returning documents received through the interlibrary loan system, and damage to or failure to return borrowed materials will result in sanctions as envisaged under the borrowing service.
Users who fail to collect requested material will lose access to library services until the account has been settled.

LIBRARIES AND DOCUMENTATION CENTRES AT OTHER INSTITUTIONS
Through the interlibrary loan and Document Delivery systems the library makes its resources available to those libraries and documentation centres that request access to them.

Requests can be sent by post, fax (02-50321135) or email (spill@unimi.it).

 

 


Library orientation, assitance and bibliographic information (Reference service)

Library staff help users navigate the library services in the first instance and to provide basic assistance for searching the catalogues and using the printed and digital collections.
With regard to the library's field of specialisation, by appointment the library provides personal assistance for specialist bibliographical searches and compilation of bibliographies, and help in developing effective search strategies. It also offers tips for the advanced use of catalogues and other bibliographic search tools, both printed and online, as well as help in finding information and even documents where possible.

The library subscribes to ‘Ask a Librarian’, the online reference service.  
The library also provides assistance in the advanced use of catalogues and other bibliographic search tools, both printed and online, particularly for:

- locating dissertation materials
- using the University Catalogue 
- searching the Digital Library (resources for Political and Social Sciences)
- navigating the Internet (for bibliographical searches only)

To make an appointment please contact the circulation desk (ask for Anna Vantaggi or Francesco Garza), send an email to spref@unimi.it or phone 02 50321131/1140.


Photocopies and printing

The library offers all users a self-service photocopying service which allows them to make photocopies and send print jobs from the library’s computer terminals , or their personal smartphones, tablets and PCs.
Service charges can be paid using the University badge distributed to students (Carta La Statale) or with cards which can be purchased from automatic card dispenser located on the ground floor of the library.

The self-service photocopiers are located in the reading rooms on the upper first floor, the lower first and second floors and in Infolab.

Italian copyright law permits photocopying of up to 15% of the pages in a printed volume or journal issue. It is possible to print copies of Digital Library search results within the limits of individual licence agreements with publishers.
Photocopying is not permitted where there is any risk to the condition of the material.


Internet access

The PCs in the library provide access to the University Catalogue, the University Library Service portal, the Digital Library and other key online resources for study and research.
Users must identify themselves using their University login details to browse Internet sites other than the University’s websites.
Users who have a University email account can access the University’s wireless network from their own computers, smartphones or tablets in Eduroam mode. The service is also available to external users from member institutions of the Eduroam Federation of Universities and Research Institutes (access to the Digital Library is not available to logged in external users).

External users without a University email account who wish to access the PCs of Infolab  can request an account from the library’s technical staff on presentation of an ID card and a request from the user’s supervising professor.
Students and anyone else with a University email address can access the network sockets with a laptop. Computers need to be configured by requesting IT assistance at the welcome desk


Courses and training activities

The library offers orientation and training sessions on the services, resources and tools available in its area of specialisation, with the general aim of improving information literacy. The courses are for students, professors, researchers and technical-administrative staff of the University. Classes are taught in Italian.
The schedule of courses and information in Italian are available on the University’s library service portal.
At the request of the teaching staff, the library also organises courses on databases specific to the area of Political and Social Sciences: see list.