University of Milan students, Erasmus students, University teaching staff, visiting professors, University staff, staff from partner institutions and users from partner hospital centres, are all registered with the library’s borrowing service.
Interested external users can request temporary registration by submitting a completed application form filled in and signed by a member of the teaching staff or researcher from the University. The form can requested from the library staff or downloaded from the Library Service Website.

The availability status of an item will be indicated in the University Catalogue. In any event, old, rare, valuable works and musical scores cannot be borrowed. There may also be specific conditions governing the loan of non-book materials (music CDs, CD-ROMs, DVDs, etc.).
Materials may be borrowed on a personal, non-transferable basis. The loan ends with the return of the volumes by the due date, in the same condition as at the time of borrowing. Volumes can be collected by proxy presenting a written letter of authorisation and a photocopy of the requesting party’s identity document.

Online services. Users can access the personal area of the Catalogue (My library account) and the bibliounimi app to:

• send a loan request. The reader has 3 days to collect the volumes;
• reserve books that are currently out on loan. When the reserved volumes are returned, the library will email the user by the following day to notify them. The user then has 3 working days in which to collect the documents;
• request a renewal. Renewal is allowed starting four days from the due date, as long as the books have not been reserved by others. Renewals cannot be authorised for books that have exceeded their loan due date.

Failure to return items by their due date will result in the user being barred from services provided at all Library Service libraries until the item is returned; the return of an item more than three days after its due date will result in the user being suspended from using the library service for twice the number of days overdue.
Students who fail to return items within 60 days of their due date will have a temporary block put on their academic studies and will be excluded from exam sessions; the block will be removed once the borrowed item is returned; however, the student’s suspension from using the library service will remain in place.

There are different types of loans:

a) standard loan

This is the standard type of loan covering all books and documents available for loan, with the exception of those regulated by the types of loans detailed below. The service is provided as follows:

	Students and those of similar status	University teaching staff, technical and administrative staff, staff from partner institutions, and those of similar status	External users with Malleveria*
How many items?	25 volumes	25 volumes	6 volumes
For how long?	30 days	60 days	30 days
Loan renewals	60 days as a whole (30 day each renewal)	120 days as a whole (60 day each renewal)	60 days as a whole (30 day each renewal)

* Guarantee form filled in and signed by a member from the University. The Malleveria form can be requested from the library staff or downloaded from the Library Service Website.

b) course reserve

	Biomedical and Science Libraries	Humanities, Law, Economics, Politics and Social Sciences Libraries
How many items?	4 volumes	4 volumes
For how long?	30 days	15 days
Loan renewals	60 days as a whole (30 day each renewal)	30 days as a whole (15 day each renewal)

c) Loan of Diritto allo Studio (Education Incentive Programme) books
The service provides access to course reserve material put together with the contribution of the Lombardy Region as part of the raft of measures in the Education Incentive Programme.

The service is provided in the following libraries:
Biomedical volumes
- Biblioteca Biomedica di Città Studi, via Valvassori Peroni 21
- Biblioteca del Polo centrale di medicina e chirurgia, via della Commenda 19
- Biblioteca del Polo centrale di medicina e chirurgia. Sez. di Dermatologia, via Pace 9
Science volumes
- Biblioteca Biomedica di Città Studi, via Valvassori Peroni 21
- Biblioteca di Informatica. Crema branch, via Bramante 65, Crema
Humanities, Law and Economics-Social Sciences volumes
- Biblioteca di Studi giuridici e umanistici. Sala del Settecento, via Festa del Perdono 7
- Biblioteca del Polo di mediazione interculturale e comunicazione, piazza Montanelli 11, Sesto San Giovanni.

d) Intrasystem Intrasystem Document Delivery loans

Intrasystemloans allow users to request and collect from the library books that are available for loan by other libraries in the System, with the exception of books from the Course reserve in sciences, humanities, law, economics, political and social sciences, and other material reserved for teaching and research purposes, reference works and damaged or fragile volumes.

 The volumes must be returned to the library where they were requested. This service is reserved to students, Erasmus students, University teaching staff, visiting professors, University staff and staff from partner institutions.

The service is not provided between libraries located on the same premises or adjacent premises: neither is it available at the via Festa del Perdono site or between the libraries located in the Città Studi district (Biblioteca di Agraria; Biblioteca Biologica; Biblioteca Biomedica di Città Studi; Biblioteca di Chimica; Biblioteca di Fisica; Biblioteca Matematica; Biblioteca di Medicina veterinaria; Biblioteca di Scienze della Terra).

f) Overnight and weekend loans
When the library is closed for a brief period, the service allows users to borrow volumes that are not normally available for loan. Some types of items are excluded from the service, such as old, rare and valuable volumes, dictionaries, encylopedias and special materials.
 

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The library material is available to students, Erasmus students, University’s teaching staff, visiting professors, University staff, staff from partner institutions and external users who have an interest in the collections.

Almost all the bibliographic resources are held on open shelves in the basement. Users should submit their requests at the library’s welcome desk after identifying the items in the University Catalogue. Before leaving, users return items to the welcome desk or by placing them onto the book trolleys in the reading room. Users can also access the Digital Library (consisting of e-journals, e-books and databases) from any PC in the library. Milan University students, teaching staff and personnel can also access the electronic resources off-campus.

The reading room is primarily intended for the use of the collections and services. Admission to the reading room for the purpose of study using personal materials is permitted on a seat availability basis, as verified by library staff.

For more information, please consult the "Charter of Services".

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The library provides the following interlibrary services to students, Erasmus students, University teaching staff, visiting professors, University staff and staff from partner institutions, as well as from partner hospital centres:

a) Interlibrary Loans i.e. ordering books not held in the Library Service libraries from other libraries in Italy and abroad; the service is provided through the Biblioteca di Studi giuridici e umanistici;

b) Document Delivery, i.e. ordering copies of journal articles and book chapters not held in the Library Service libraries from other libraries in Italy and abroad;

c) Intrasystem Document Delivery Service, i.e. ordering printed copies of journal articles and book chapters from other libraries in the University. The service is not provided between libraries located on the same premises or adjacent premises: neither is it available at the via Festa del Perdono site or between the libraries located in the "Città Studi district" (Biblioteca di Agraria; Biblioteca Biologica; Biblioteca Biomedica di Città Studi; Biblioteca di Chimica; Biblioteca di Fisica; Biblioteca Matematica; Biblioteca di Medicina veterinaria; Biblioteca di Scienze della Terra).

The services are provided with due regard for current copyright regulations and specific licence agreements covering certain types of resources, within the limits established for the purposes of preservation, and according to the conditions laid down by the supplying library.
Please note that the copy of the document requested through the Document Delivery service cannot be sent by email but must be collected from the library in person, regardless of its original format.

Service parameters:
 

Service	Number of requests
Interlibrary Loan	3 concurrent requests
Document Delivery	5 request for week

Libraries and Documentation Centres at other Institutions
Through the Interlibrary Loan and Document Delivery systems, the library makes its resources available to those libraries and documentation centres that request access to them.
For the interlibrary loan service, please contact the Biblioteca di Studi Giuridici e Umanistici.

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Library staff help users navigate the library services and provide assistance for searching the catalogues and using the printed and digital collections.
With regard to the library's field of specialisation, by appointment the library provides personal assistance for specialist bibliographical searches and compilation of bibliographies, and help in developing effective search strategies. It also offers tips for the advanced use of catalogues and other bibliographic search tools, both printed and online, as well as help in finding information and even documents where possible.
The service can also be booked by phone or email (biblio.filo@unimi.it).

The library subscribes to "Ask a Librarian", the online reference service.

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The library offers all users a self-service photocopying service which allows them to make photocopies and send print jobs from the library’s computer terminals, or their personal smartphones, tablets and PCs.
Service charges can be paid using the University badge distributed to students (Carta "La Statale") or with cards which can be purchased from automatic card dispensers located on the University's premises.

Italian copyright law permits photocopying of up to 15% of the pages in a printed volume or journal issue. It is possible to print copies of Digital Library search results within the limits of individual licence agreements with publishers.
Photocopying is not permitted where there is any risk to preservation of the material.

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The PCs in the library provide access to the University Catalogue, the University Library Service portal, the Digital Library and other key online resources for study and research.
Users must identify themselves using their University login details to browse Internet sites other than the University’s websites.

Users who have a University email account can access the University’s wireless network from their own computers, smartphones or tablets in Eduroam mode. The service is also available to external users from member institutions of the Eduroam Federation of Universities and Research Institutes (access to the Digital Library is not available to logged in external users).

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The library offers orientation and training sessions on the services, resources and tools available in its area of specialisation, with the general aim of improving information literacy. Classes are taught in Italian. The schedule of courses and information are available on the University’s library service portal.

To request training sessions on bibliographic resources in philosophy or presentations on the library’s archive resources, please phone 0250312721 or email biblio.filo@unimi.it

Unimi users, Erasmus students and Chinese students involved in the Marco Polo cultural exchange programme can access the introductory training sessions on the use of library services.

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• "Antonio Banfi and Daria Maluguzzi Valeri"
• "Dino Formaggio", only audio of 1981-1983 courses
• "Elvira Gandini (Giuseppe Antonio Borgese)"
• "Miro Martini"
• "Guido Davide Neri"
• Giovanni Vailati"

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